iAdvance™ Video Queuing
Enhance Efficiency While Delivering a Superior Service Experience
Easy to install and simple to operate, inLighten’s iAdvance Video Queuing System delivers custom audio/visual ‘Next Available Station’ alerts to waiting customers via any type of video display.
Agents simply press a wireless or hard-wired activation button at their station to activate a video/audio alert, notifying customers of their availability. Multiple stations can feed any number of digital displays throughout a location.
The iAdvance Video Queuing System can also be provided as an add-on module to inLighten’s iBox Digital Signage Units, incorporating ‘Next Available Station’ alerts into inLighten’s specialized video content, such as iTV News.
The iAdvance Video Queuing System enables institutions to process queuing traffic more quickly for greater customer satisfaction and employee productivity.